Contact City of Worcester Advantage

Call the City of Worcester Advantage Customer Service team at:

1-855-216-5924 (TTY: TRS 711),

Monday, Tuesday, Thursday, Friday: 8 a.m. to 6 p.m.
Wednesday: 10 a.m. to 6 p.m.

Important information

Find a doctor

Advantage plan

Use the Find a doctor tool*
Advantage plan participating hospital list (pdf)

Direct plan

Use the Find a doctor tool*
Direct plan participating hospital list (pdf)

* This tool is currently showing tiers for FY2021. Tiers will be updated for FY2022 on July 1.

1-855-216-5924 (TTY: TRS 711) Mon., Tues., Thurs., Fri.: 8 a.m. to 6 p.m. Wed.: 10 a.m. to 6 p.m.

Privacy and confidentiality notice | Notice of Privacy Practices | Mental Health Parity

Anonymous Compliance Hotline: 1-888-203-5295 (toll-free). Call our Compliance Hotline to report any concerns you may have regarding compliance, fraud, waste or abuse.

You can call the Hotline 24 hours a day, seven days a week. All calls are anonymous and confidential.