Contact us - information for physicians and providers

Provider Relations Department


Behavioral health questions

Beacon Health Options is Fallon's behavioral health partner. To contact them, visit the website below (use "Massachusetts" as the state and "Fallon Health" as the plan), or call them at 1-888-421-8861.
Beacon Health Options provider website

For behavioral health providers wishing to initiate contracting and credentialing in order to see Fallon members, please go to Beacon's Join Our Network page to begin the process with Beacon Health Options.

Electronic data submission and Provider Tools inquiries

EDI Coordinators
1-866-275-3247, Option 6

Contact forms