Our mission, vision and values

Fallon Health's mission, values and vision direct the way we communicate with you and the services we offer. 

All in all, Fallon Health is committed to you and the quality of your life—both as a member of the plan and as a member of the community.


Making our communities healthy.


A vibrant health care services organization that exceeds our members’ expectations.


We support our mission through our values—genuinely held beliefs that guide all of our actions.

  • Accountability: We follow through on our commitments, achieving results with integrity. 
  • Collaboration: We perform best when we work together.
  • Compassion: We genuinely care about and respond to our members’ needs and concerns.
  • Excellence: We deliver the highest quality care and service.
  • Innovation: We anticipate and address evolving health care needs with creative solutions.