Online tools and resources

See your claims, view your benefit documents, and manage your account and your health.

Claims and account info
Check your claims
and update your account information

View your claims and update your PCP or address.

Log in
Register

Piggie bank
Shop and compare health care costs

Get cost comparisons and 
rewards* on Fallon SmartShopper. Shop for the right health care providers for you based on cost and location.

Log in
Register

Communications preference
Set your communications preferences

In our Preference Portal, you can sign up to get your plan documents online. You can also choose to get a text or email when a new document is ready.

Clipboard
View your benefits and plan documents online

In our Document Center, you can view and print your benefit documents, member handbook and more.

Healthy Health Plan
My Healthy Health Plan

Our web-based program with tools to help you meet your health and wellness goals. It includes a health assessment that you can complete to get an overall picture of your health

Learn more

Telemedicine
Nurse Connect

Access registered nurses and other health care professionals 24 hours a day, seven days a week, 365 days a year.

Call 1-800-609-6175 (TDD/TTY: 1-800-848-0160).

Find a plan
Health encyclopedia

The Healthwise Knowledgebase is an online health encyclopedia which features information on diseases, conditions, medications and other health topics.

Visit HealthWise Knowledgebase

Important information

Find a doctor

Advantage plan

Direct plan

Get the Fallon member ID card app

Scan this code with your phone to download the app (for iOS and Android)

QR code for mobile ID card app